May 28, 2015

FAQs

How long does it take for a resume to be developed?

Once you have decided to work with Career Coach Bob, he’ll develop a resume draft within 3 to 4 business days.  If you need a resume in a shorter time frame, he offers expedited service (additional fee applies).

When is payment due?

Regarding resume, cover letter, and other marketing documents, 100% of the payment is due at the start of the project.

What if I don’t like the resume?

We strive to ensure complete client satisfaction.  That’s our goal!  If you feel we have missed the mark, you can decide to cancel your order.  However, Career Coach Bob will gladly develop another draft for your consideration. It is always our preference to go back to the drawing board and develop a draft more in-line with our client’s thinking.  Our clients have found this helpful too in the very rare instance where we are not on the same page.  We want our clients to be satisfied.  It’s that simple and we’ll work on your behalf until we’ve achieved this objective.

Do you charge for revisions?

No, Career Coach Bob does not charge for revisions.  We’ll work with you until you are completely satisfied with the resume. Your satisfaction is critical to our success.

I’m on a tight timeline and need a resume today (or tomorrow).  Can you do this?

Yes, Career Coach Bob can complete work on the same day or within a day if necessary.  If this applies to you, we’ll still deliver high quality work meeting your satisfaction within the agreed upon timeline.  As a note, there is a fee for expedited service.

Are there any hidden fees or additional charges for set-up?

No, the fees quoted are the fees that you’ll pay.  There are never any surprises with hidden costs or fees.  Prior to work commencing, we will have agreed upon the services you’d like and the fee associated with the service.  With this said, you’ll know exactly what your investment is before we start work.

Get started today and let Career Coach Bob develop a winning resume for you!

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